Episode 78 - The Secret to Communicating for Auto Repair Shop Owners

In this episode, I’ll talk to you about the secret to communicating. The secret is to listen. You step back and listen before you start going off from your perspective. The secret to creating an amazing team is to listen. It's to ask questions. It's all about making sure you completely understand the situation, not just from your perspective. There are other perspectives to what's going on. Everyone can use a little help in communicating, so press play and keep listening.