EPISODE · Feb 3, 2022 · 25 MIN
Episode 8 – Ian Stokol – Customer Experience
from AUDIT 15 FUN · host Jon Taber
In this episode, I had the chance to interview Ian Stokol and talk about the Customer Experience (CX) process from an Internal Audit perspective. Ian shared what he believes is the most important thing for Internal Auditors to do when auditing the CX process. Listen in to check out what it was. I hope you enjoy it!
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Episode 8 – Ian Stokol – Customer Experience
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