Episode 8 - Revealed! The biggest mistakes healthcare practitioners make when handling a complaint or claim

The Biggest Mistakes Healthcare Practitioners Make When Handling a Complaint or ClaimOn this episode of the Confidence To Thrive podcast, Christopher Cloke Browne and Roger Houston reveal the most common mistakes that practitioners and private healthcare business owners make when handling complaints and claims.In most cases, many of these issues are easily avoided with the right processes and approach - and Roger and Christopher explain in detail what separates those practices who avoid damaging legal action and those that don't.The most important aspect to take from this episode is that the incidence of claims is rising and that being subject to a claim or complaint is not the end of the world for a practice. You just need to know how to deal with it.Who are Owlicity?This podcast was brought to you by Owlicity Insurance Advisors who support your business ambitions.  Owlicity advises practitioners, owners, and entrepreneurs of healthcare practises on mitigating risks so your business can thrive. Learn more about how Owlicity can support here: Owlicity.co.uk Call us on 0203 988 8090Follow us on social mediaLinkedInInstagramYouTube