Episode 86 - Who is Spoiling Your Customer?

Your customer is receiving the best-of-the-world customer experiences and they are judging you against those experiences. Your competition is not just your competition. It's time to exceptionalize your customer's experience. Lior Arussy, President of the Strativity Group joins host Jay Ehret to discuss how you can turn your customer experience into a loyalty-building asset. Guest: Lior Arussy, President of Strativity Group Host: Jay Ehret of TheMarketingSpot.com Topics Discussed: Customer Loyalty Customer Expectations vs. Your Beliefs Exceptionalizing Customer Experiences Customers Paying You Back Your Real Competition