Episode 88 - Michel Feaster - CEO of Usermind

In this week's Podcast co-host Kevin Garber talks with Michel Feaster. Michel is the Co-Founder and CEO of Usermind; a customer engagement hub that allows you to integrate customer data and orchestrate actions to deliver a world-class customer experience. Some of the topics that we cover in our chat with Michel include: Some of the topics that we cover in our chat with Michel include: How Usermind helps enterprise companies connect disconnected systems to enable better customer experiences. The long term benefits - to companies and customers - of a shift towards subscription based businesses. How customer expectations shift generationally and why companies need to transform and embrace the challenge. Michel’s journey to becoming a Founder & her experience working with Ben Horowitz. The importance of mentors and the positive impact they’ve had on Michel’s career. What it’s like to be a female founder. How and why women struggle with fear and imposter syndrome. Are we becoming too comfortable with failure? The myth of success being limited to Silicon Valley and why we need a 2nd Silicon Valley. Co-hosts Kevin Garber, Kate Frappell and Josephine Pinto also discuss this week's tech news: * Tesla is now worth more than Ford and General Motors * This years best and worst April Fools pranks from the tech industry