Episode 88 – Why Great Customer Service Succeeds, with Expert Shep Hyken

from Mastermind.fm · host James Laws & Jean Galea

Mark Zahra takes over for the first episode of 2018 to discuss a topic he has grown passionate for; customer service. Having been involved in support for the WP RSS Aggregator plugin for around 3 years, growing from a support engineer to head of support, and now being part of the team preparing the EDD […]

Episode metadata supplied by the publisher feed · Published Feb 6, 2018

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Episode 88 – Why Great Customer Service Succeeds, with Expert Shep Hyken

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