Episode 9 - Special Guest John Wilson

Episode 9 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery.  In this episode we discuss: (00:00) Intro (01:49) John's origin story (05:21) How John thinks about KPIs for his business (07:43) John reviews his weekly KPI sheet (10:10) How did John learn about KPIs? (12:50) Discussion about SGI & trade groups (16:42) What does it mean to adopt a business system? (20:03) Value of annual & quarterly off-site meetings (22:57) What hurdle should you give to a general manager? (26:15) The value of property management as SMB launchpad (27:42) Tips on growing a small service business (29:58) Selecting CEO/Owner compensation (34:55) John's opinion on other service businesses (37:01) Peter discusses adding trades businesses to PM (40:38) John explains what he likes & dislikes about service businesses (45:32) Scaling home service businesses (50:08) Training general managers & operators --- Follow John on Twitter: https://twitter.com/WilsonCompanies Visit The Wilson Companies website: https://www.thewilsoncomp.com/ Russell Lowery is a political puzzle solver. He runs a California based public affairs company highviewstrat.com. You can also connect with him on Twitter: twitter.com/russelllowery10 Learn more about Peter & how to connect with him here: peterlohmann.com RL Property Management manages Columbus area rental properties: rlpmg.com