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Episode 90: Bullet Train episode artwork

EPISODE · Sep 15, 2025 · 1H 5M

Episode 90: Bullet Train

from MSP Chat · host MSP Chat

Erick and Rich discuss DarcyIQ and Titan, two companies whose rapid progress in AI for managed services underscores why MSPs need to take AI seriously ASAP, plus three tips for scaling your business without adding headcount. Then they’re joined by Arlin Sorensen of ConnectWise to discuss why MSPs need to think now about the legacy they’ll eventually leave behind, and start planning for that someday today. And finally, one last thing: a few easy ways to become a Guinness World Records holder. Discussed in this episode:General Catalyst’s Latest AI Bet Is in ITNew AI Platform DarcyIQ Automates Deal Flow and Accelerates Win Rates for B2B Services CompaniesIT Nation Evolve peer groupsSignup form for Arlin’s private daily morning email list that covers faith, family, and businessFor information on Arlin’s success to significance peer groups and legacy planning, email [email protected] World Records turns 70 - and highlights some unclaimed records

What this episode covers

Erick and Rich discuss DarcyIQ and Titan, two companies whose rapid progress in AI for managed services underscores why MSPs need to take AI seriously ASAP, plus three tips for scaling your business without adding headcount. Then they’re joined by Arlin Sorensen of ConnectWise to discuss why MSPs need to think now about the legacy they’ll eventually leave behind, and start planning for that someday today. And finally, one last thing: a few easy ways to become a Guinness World Records holder. Discussed in this episode:General Catalyst’s Latest AI Bet Is in ITNew AI Platform DarcyIQ Automates Deal Flow and Accelerates Win Rates for B2B Services CompaniesIT Nation Evolve peer groups<a...

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Episode 90: Bullet Train

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How long is this episode of MSP Chat?

This episode is 1 hour and 5 minutes long.

When was this MSP Chat episode published?

This episode was published on September 15, 2025.

What is this episode about?

Erick and Rich discuss DarcyIQ and Titan, two companies whose rapid progress in AI for managed services underscores why MSPs need to take AI seriously ASAP, plus three tips for scaling your business without adding headcount. Then they’re joined by...

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

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