Episode 93 - Creating and Pricing Customer Choices episode artwork

EPISODE · May 20, 2016 · 57 MIN

Episode 93 - Creating and Pricing Customer Choices

from The Soul of Enterprise: Business in the Transformation Economy by THRESHOLD · host Ron Baker and Ed Kless

How you charge is often more important than how much you charge. And one fact is irrefutable: Customers love choice. What we're willing to pay for something is insanely dependent upon what we compare it to. Offering three choices to the customer puts your product in context. It's why most businesses offer three of everything: small, medium, large, coach, business, and first-class, Tall, Grande, Venti, etc. This is a ubiquitous strategy because it comports with how human beings make choices and buy things. Ed and Ron will discuss a model called "the six Ts" for helping businesses create value-pricing choices, as well as the behavioral economics effects of anchoring and framing to help increase your organization's profitability with better pricing.

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Episode 93 - Creating and Pricing Customer Choices

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This episode was published on May 20, 2016.

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How you charge is often more important than how much you charge. And one fact is irrefutable: Customers love choice. What we're willing to pay for something is insanely dependent upon what we compare it to. Offering three choices to the customer...

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