Episode 94: Serial Entrepreneurs - Mansour Salame

Being an entrepreneur doesn't always stop with creating one successful business. Some entrepreneurs make a business out of creating different businesses. Today's guest is a serial entrepreneur that creates businesses and sells them. Mansour Salame is an engineer by training, and he is currently the CEO and founder of a company called FrontSpin. However, Mansour says that he doesn't think of himself as an engineer or a salesperson so much as he thinks of himself as a person who can find value for customers and clients. Listen in to this interesting interview to hear Mansour's insights about growth and scaling.  Episode Highlights:  Mansour's first job out of college as a project manager, and how that led to his introduction to sales and startups The importance of understanding a client's needs in detail How to put a process in place that you can scale to the level of growth that you're at How process can be divided into two categories: search mode and scaling mode How Mansour is scaling processes at his current company now The importance of improving and tweaking the process to make it more successful, even when in scaling mode Why considering the customer's process is necessary when creating your own processes How measuring metrics and benchmarks fit into both search and scaling modes How scaling without first figuring out the process can lead to low morale and other problems How sales messaging needs to change as you scale How a trend toward personalization affects production and scalability Resources: Mansour Salame FrontSpin