Episode 96 - Innovating Through Knowledge Management

For this podcast, the Centre for Legal Innovation was delighted to collaborate with ACC Australia's Legal Technology and Innovation Committee for a discussion on how law firms and in-house legal departments are innovating through knowledge management. Katrina Gowans, National Legal Operations Lead at Origin Energy and CLI Advisory Board Member and Carolyn Austin, Director, Knowledge and Practice Support, Australia at K & L Gates shared their experience and discussed the critical role that knowledge capture, management, and timely deployment plays in an increasingly volatile and dynamic legal marketplace. Topics covered in this session included: What Knowledge Management is and isn't (Hint: it's more than precedents!) The business case for KM – why, when, where and how to capture this critical asset Why it's important to have a KM plan for your in-house team The relationship between KM, digital transformation, and sustaining a culture of continuous improvement and innovation Practical tips and a roadmap for implementing your KM plan as part of your innovation strategy If you would prefer to watch rather than listen to this episode, you'll find the video in our CLI-Collaborate (CLIC) free resource hub here.