Episode Eighteen: The One with Fran Beckley

About the Episode This week's guest is Fran Beckley, Head of People at SourceBreaker. This is a new role for Fran, having been Head of Customer Success since the early days of the company's journey. Given that we talk a lot about people and culture, it seems appropriate that we have a Head of People on the podcast. It's even more exciting for us as Fran's background is Customer Success and we have a firm belief that CS has a lot to give the business world, in terms of people, partnerships and relationships. As every business is created by and for people, people feel like a good place to start to make sure you're maximising growth and value for all. Listen to the episode for Fran's thoughts on: - what is a leader and leadership - what she learned from other episodes of the Inspiring Future Leaders podcast! - the importance of values and how to embed them in the every day - Personal Development Plans (PDPs); Fran provides a micro masterclass on how to create a people-led approach to PDPs and may even have persuaded our host that they are not so bad, after all. Listen to the episode for the full discussion! Take a listen and let us know your thoughts on the topics discussed and insights shared. About Fran Fran Beckley has recently made the move to become Head of People at SourceBreaker, after returning from maternity leave. When she joined SourceBreaker, an AI driven recruitment technology platform, in 2016, she was the 4th employee and took on the task of building out the Customer Success division. The company has grown quickly and is now approaching 80 heads, so the newly created Head of People role is an amazing next challenge. Fran is passionate about personal and organisational growth, recruiting and developing talent, and making the working environment the best it can be. How to connect with Fran and their initiatives LinkedIn: Fran Beckley