Episode Forty-Two: In the Beginning

In this episode I answer the following question from May. May has been charged with a hospice startup. “I always strive to maintain the values of empathy and fairness, and I am committed to being an unwavering advocate for our team and our patients. Currently, we've encountered challenges with documentation using Matrix Care. The process has proven to be time-consuming, and I am reaching out to see if you have insight on how to optimize the documentation procedures. I would greatly appreciate any pointers or guidance you can provide.” I take the long road to answer May’s question by sharing what I would want to focus on if I were in her position. I cover the following concepts. Ask yourself “does it scale,” with every new idea or solution. The importance of creating culture Team first. Patients second. Build and maintain a robust orientation program Deep dive your EMR Be a brave leader During the episode I share that I am currently building what I call “Tip Sheets” for Kantime; the EMR my company uses. I explain that I will be offering my Kantime Tip Sheets as a product from The Hospice Nursing Community. Please reach out to me via email at [email protected] or phone at 816-834-9191 to be put on the waiting list. During the show I offer May a free membership at The Hospice Nursing Community with access to my Tip Sheets template as well as all my orientation materials to help her get started with this new endeavor. ============================== As always, don’t forget to call, text or email to leave feedback! I would love to hear from you! 816-834-9191 [email protected] ============================== Be sure to check out thehospicenursingcommunity.com for extra content as well as hope, help and encouragement from other hospice nurses just like you!