Episode One

What does it really take for your organization to be ready? In this inaugural episode of "Are You Ready?", we welcome Josh Newman, VP of Skills and Talent Readiness at ServiceNow. Josh shares his unique perspective on why skills alone aren't enough, and how the right data—combined with human judgment—can transform how companies think about talent readiness. From his early days in human capital consulting to building a revolutionary readiness framework at ServiceNow, Josh gives us a behind-the-scenes look at what readiness actually means in 2026.