Episode Seven with Angela Carus

Angela Carus discusses her career journey from warehouse picker to leading logistics operations, highlighting how lessons learned from both strong and poor leadership shaped her own management style. She emphasises the importance of sustainability, reflected in Boughey's Distribution’s B Corp certification and its focus on profit, people and planet. Angela also addresses the challenge of cutting unprofitable work and adapting to the differing expectations of today’s multi-generational workforce. She underlines the growing importance of emotional intelligence, empathy and critical thinking in leadership, particularly as the sector faces rising costs and ongoing labour shortages.