EQ at Your Service

What if the secret to world-class service isn’t in the script, but in the heart? Today on Time2CHANGE, Christopher McFadden joins us to explore how emotional intelligence is reshaping the service industry, and why it might just be the leadership edge we’ve all been missing. Christopher kicks off Season 7 with some explosive truths around EQ and the powerful of connection. Connection with yourself and others. We also brought the treats for our Canadian listeners as Christopher's wife; Joanne has some cookies that you need in your life! 👉https://snaxco.ca Let's dive in! 🔔 Subscribe for more leadership and people-first content! 🎙️ Today Featuring: Christopher McFadden 📌 Topic: EQ at Your Service Thank you to our sponsors: 💫Guiding Brilliant Writers Publishing 💫Our Merch Page 💫Uniqua New Beauty Norm, LLC. In this video you will learn: ✨The McFadden Group Intro ✨Transparency changes everything ✨How did the McFadden Group come to be ✨The Impact on Students ✨Why Restaurant Field? ✨Learning about where People-First starts ✨How to work with Christopher ✨How to get Joanne's delicious cookies! 00:01 The McFadden Group Intro 02:31 Transparency changes everything 03:08 How did the McFadden Group come to be 05:58 The Impact on Students 07:20 Why Restaurant Field? 13:14 Learning about where People-First starts 15:30 How to work with Christopher 22:22 Joanne's Cookies Snaxco Meet our Guest: Christopher McFadden 🍀LinkedIn: / / christophermmcfadden 🍀Website: / https://www.tmg-hospitality.ca/ 🍀IG: / / tmgthemcfaddengroup 🍀FB: / https://www.facebook.com/profile.php?... Meet our Co-Host: 👉Dom Jones's mission is to help leaders and organizations achieve purposeful impact by leveraging their God-given talents. 👉Lead with Talent is a consulting firm supporting clients nationwide. 👍LinkedIn: / dominiquetjones/ 👍Website: / https://leadwithtalent.com Follow our host Chason Forehand : 👍LinkedIn: / chason-forehand-rcf1222 👍Facebook: / https://www.facebook.com/profile.php?... 👍Instagram: / chasonforehand 👍Twitter: / hr4u_org 👍Website: https://www.hr-4u.org