Equinix’s Internal Use of AI-Tools

AI conversations are everywhere, but what stood out to me in my chat with Harmeen Mehta from Equinix at Google Cloud Next '26 was how grounded their approach is. They did not start with big external announcements. They started inside.Harmeen shared a simple idea. If AI is going to change how a company works, it has to show up in how employees work first. Not as a side experiment, but as part of daily workflows. That shift is what moved AI from a pilot to something core to the business.At Equinix, AI is not sitting on the edges. It is being used to remove real friction from day-to-day work. Helping teams move faster, reduce repetitive tasks, and focus on higher value problems. That is where the impact starts to become real.But what stood out even more was how they approached trust.Employee hesitation is real. Questions around accuracy, reliability, and job impact come up quickly. Instead of ignoring that, they leaned into it. Clear use cases, transparency, and gradual rollout made a big difference in adoption.The biggest takeaway from this conversation was simple.Do not try to scale AI before you make it work internally.If your own teams are not using it, trusting it, and seeing value from it, scaling it across the business will not work.And looking ahead, the shift is already happening. Not years from now, but right now. AI is starting to change how work gets done inside enterprises, one workflow at a time.#data #ai #equinix #security #googlecloudnext #api #google #theravitshow