Eric Dunn | Quicken CEO on Going from Intuit Employee #4 To Beating Microsoft and Building the #1 Personal Finance Software

Eric Dunn is the CEO of Quicken, makers of the best-selling personal finance software in the US. Under his leadership, the company successfully spun off from Intuit, its original owner, and modernized its product suite — leading to significant growth. It also attracted a major investment from Aquiline Capital Partners in 2021. Today, Quicken provides more than 2 million active users the tools to lead healthier financial lives.  Prior to serving as Quicken's CEO, Eric spent more than 20 years at Intuit where he was employee number four. As the CFO, he took the company into its IPO in 1993. During his career, Eric has also pursued technology investing as an angel investor and Partner at Cardinal Ventures.  In this episode of the Smart Business Revolution Podcast, John Corcoran interviews Eric Dunn, the CEO of Quicken, about his experience working at Intuit and transitioning to become the CEO of Quicken. Eric also talks about competing against Microsoft's personal finance product, how he differentiates Quicken from Intuit, and his strategy for handling customer complaints.