Eric Schell and Drew Strohm- One Tap

Every restaurant operator knows the feeling: something breaks, a vendor doesn't show up, an invoice looks wrong, and suddenly you're spending hours managing maintenance instead of managing your business. In this episode of Nashville Restaurant Radio, we sit down with Eric Schell and Drew Strohm from OneTap to discuss how they're working to simplify one of the most frustrating parts of restaurant operations.Eric and Drew share the story behind OneTap, how the platform was built, and why they believe the maintenance industry is overdue for innovation. We dive into the challenges restaurant owners face when coordinating repairs, managing service providers, controlling costs, and maintaining accountability across multiple locations.The conversation goes beyond technology and into entrepreneurship, scaling a business, and what it takes to build solutions that genuinely solve problems for operators. Whether you oversee one location or a multi-unit brand, this episode offers valuable insight into how smarter systems and better processes can free up time, reduce headaches, and allow hospitality professionals to focus on what matters most: serving guests.If you've ever been frustrated by maintenance issues, vendor communication, or the endless chase to get things fixed, this episode is for you.