Erica Koenig, Chief Human Resource Officer at SPS Commerce

Erica Koenig's Evolution: HR Leadership and Transformation InsightsIn this episode of the Built by People Podcast, the host welcomes Erica, who shares her incredible career evolution from studying psychology, social work, and religion to becoming a leader in human resources. Erica details her unexpected journey into HR, her pivotal roles at organizations such as UnitedHealth Group and SPS Commerce, and the transformations she led in HR teams and technology implementations.She discusses the importance of cultural integration in mergers and acquisitions, and provides key strategies to make HR a strategic partner in business. Erica also offers valuable advice on taking risks, hiring strategically, and the value of mentorship for career growth.00:00 Introduction and Welcome00:41 Erica's Career Journey01:29 Transition to HR Leadership04:01 Building and Fixing HR Teams05:41 Implementing HR Technology08:11 Challenges in Mergers and Acquisitions10:32 Parting Advice for HR Professionals11:37 Conclusion and FarewellPrevi is a private pricing network that is free for companies to launch and maintain. It saves employees $2,200/year on essential services like their cell phone and auto insurance bill. ⁠⁠⁠⁠⁠Visit here to learn more⁠⁠⁠⁠⁠.