Erin Benson - Chief of Human Resources

In this episode of Western Wisconsin Health's 'Redefining Rural Healthcare' podcast, host Eilidh Pederson, CEO of Western Wisconsin Health, speaks with Chief Human Resources Officer Erin Benson to discuss the extensive services provided by the hospital. They explore the unique challenges and solutions related to maintaining a sustainable and engaged workforce in a rural setting. Erin highlights the importance of trust-based leadership, the hospital’s values, and numerous initiatives such as professional development, wellness programs, and innovative apprenticeship models. The episode also touches on safety measures for healthcare workers, strategies for recruiting and retaining top talent, and the importance of a nurturing work culture. Erin also shares her personal motivations and methods for staying energized in her role, emphasizing the fulfillment of seeing teams working cohesively towards shared goals.