ERP Systems Done Right: How to Avoid Costly Mistakes and Protect Your Business

Choosing the wrong ERP system can cost your business millions.In this episode of the Business Roundtable Podcast, David Carr sits down with Danny Kaplan, founder of SMC Data Systems, to unpack what most companies get wrong when selecting enterprise resource planning software — and how to avoid expensive implementation failures. Danny founded SMC Data Systems in 1980 and has helped thousands of mid-market manufacturers and distributors optimize operations, strengthen inventory control, and scale through mergers and acquisitions.With more than four decades of experience, he brings practical wisdom, relationship-driven leadership, and real-world case studies to the conversation. This discussion goes far beyond software features.Danny explains why ERP selection should begin with a detailed business requirements “shopping list,” not a polished sales demo. He outlines the dangers of siloed systems, poor vendor support, overseas help desks, rushed implementation timelines, and software that forces companies to change their processes to fit the tool.The conversation also addresses today’s economic realities — supply chain disruptions, tariffs, freight volatility, inventory shortages, and cash flow pressure — and why real-time analytics and accurate net inventory visibility are essential for survival. Danny shares practical guidance on:Why real-time inventory accuracy protects against production disruptionHow outdated ERP systems create hidden financial riskThe importance of vendor delivery performance over lowest costHow to evaluate ERP vendors properly before signing a contractWhy training must be done on-site, not just over ZoomThe critical role of ongoing support and U.S.-based service teamsHow to use analytics to monitor vendors, customers, receivables, and product performanceWhy relationships matter more than software featuresIf you are a manufacturer, distributor, CFO, or business owner evaluating ERP systems — or struggling with legacy software — this episode provides a practical roadmap to making a smarter decision.Because software should serve your business — not disrupt it. Learn more at:SMC Data Systems – https://smcdata.com Connect with Danny Kaplan on LinkedIn.Become a supporter of this podcast: https://www.spreaker.com/podcast/business-roundtable--6049255/support.Connect with Steward Your Business:Book a Leadership Clarity Call: https://calendar.stewardyourbusiness.com/ccCall: +1 909.404.9865Website: https://stewardyourbusiness.comLinkedIn: https://www.linkedin.com/in/davidwcarrWatch more episodes  and subscribe on YouTube:https://www.youtube.com/@steward_your_business