Escaping the Reactive Trap, AI Agents, and Building Scalable Law Firm Operations with Kenny Alami

This week on Studying Law Around the World, we step away from substantive legal practice to look at the engine that actually runs a successful firm: business operations. I had the pleasure of hosting Kenny Alami, the founder of Not Operations. Kenny helps professional services firms eliminate tedious, repetitive tasks by leveraging the right technology.In this episode, we discuss why so many lawyers are stuck in a constant cycle of putting out fires, the danger of running your practice on spreadsheets, and how to prepare your firm for the future of conversational AI agents.