Ethics for Legal Tech with Mark Palmer

For today's episode, Jared welcomes Mark Palmer, Chief Counsel at the Illinois Supreme Court Commission on Professionalism and LegalTech FutureLaw Mentor, to talk about his role as an ethics attorney for the state commission. Together, they discuss the different ethical issues related to email communication, sending messages to clients, and even the role of technology and AI. Mark highlights the importance of keeping clients informed, but also warned against the potential risks of giving away confidential information. Additionally, he advises to utilize a secure client portal for communication and data security, as well as reviewing privacy settings on smartphones to preserve client confidentiality. Episode Highlights 03:58 What the daily life of an ethics attorney looks like 05:07 Different channels to reach out to Mark and his team 06:18 The dreaded ethics issue they are usually facing involving emails 10:49 Texting or sending messages to clients 11:21 The three C's 13:59 Carrying around smartphones, the landmine of confidential information 20:22 Ethical mind fields involving chatGPT and other similar technology 24:40 Supervising employees with respect to technology 27:13 Kinds of issues that are related to unauthorized practice of law Episode Resources Connect with Jared Correia [email protected] https://redcavelegal.com/ https://www.linkedin.com/in/jaredcorreia https://twitter.com/RedCaveLegal Connect with Mark Palmer https://www.2civility.org/ https://www.linkedin.com/in/mcpalmer https://twitter.com/palmerlaw