Ethics, trust & the future of the NDIS, with Ward Sheehan (Eps. 3)

Send us Fan MailWhat does ethical practice look like in the NDIS?In this episode of NDIS in the Garden, Matt sits down with Ward Sheehan, founder of Ethical Tick and a veteran of the disability and aged care sectors with more than 30 years of experience.Together, they explore the growing tension between business growth and ethical service delivery, the rise of transactional relationships in the sector, and why trust remains one of the most valuable currencies in disability support.Ward shares the experiences that led him to create Ethical Tick, why he refuses to promise referrals, and what he believes participants, families, and support coordinators should look for beyond registration and compliance.The conversation dives into provider culture, accountability, leadership, and the latest NDIS reforms. Matt and Ward also tackle a philosophical question that sits at the heart of the sector: do ethical people create good systems, or do good systems create ethical people?Ward opens up about his father's battle with Motor Neurone Disease, the challenge of running 3,650 kilometres in 12 months to raise awareness and funds, and why every Ethical Tick membership contributes to the fight against MND.This is a conversation about values, integrity, and what it means to do the right thing when nobody's watching.Find out more about Ethical Tick:https://ethicaltick.au/Matt and his team at Steppr offer 'Weirdly Different' Positive Behaviour Support. Find his team at www.steppr.com.auThanks for watching!