Europejski Benchmark Contact Center

Zaprosiliśmy Vincenta Vanden Bosche aby przybliżył nam tamat Europejskiego Benchmarku Call Center - projektu realizowanego przy wsparciu wielu partnerów od 2012 roku. Usłyszeliśmy wiele pozytywnych słów na temat naszego kraju i poziomie kompetencyjnym naszych pracowników. Czy wiecie, że w Europie w Call Center pracuje 3,9 mln osób, a dochód branży w 2015 roku to 69 mld euro ?

Episode metadata supplied by the publisher feed · Published Apr 8, 2016

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Europejski Benchmark Contact Center

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