Every customer experience counts on the road to advocacy

from Lubricants Live Podcast · host Steve Mayo

Send us Fan MailMichael Killeen Chairman of CX Academy talks to Steve Mayo about the growing importance of customer experience in B2B. Leadership commitment, the emotional drivers, engaged employees, the future role of AI in CX and how CX can drive not only customer retention but new customer acquisition.Support the show

Episode metadata supplied by the publisher feed · Published Mar 3, 2025

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Every customer experience counts on the road to advocacy

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This episode is 37 minutes long.

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This episode was published on March 3, 2025.

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