Everyone Should Work Retail, But No One Deserves It | A New Lens

Everyone should work retail or hospitality at least once, but no one deserves to be treated badly while doing it.In this episode of A New Lens, I talk about why I think retail, hospitality, and customer service jobs can genuinely build character. They force you to communicate with different types of people, handle uncomfortable situations, develop patience, build soft skills, and get real-world reps in problem solving under pressure.But there is another side to it.Working with the public can also mean being yelled at, disrespected, talked down to, and treated like you are less than human for reasons completely outside of your control. No job should require someone to absorb random cruelty just because “the customer is always right.”This episode is about the strange contradiction of customer service work. It can make you more confident, empathetic, and capable, but it can also burn people out and show how poorly we sometimes treat the people helping us.If you have ever worked retail, hospitality, food service, front desk, customer service, or any job dealing with the public, this one is for you.#Retail #Hospitality #CustomerService #WorkLife #SoftSkills #PersonalGrowth #ANewLensEveryone should work retail or hospitality at least once, but no one deserves to be treated badly while doing it.In this episode of A New Lens, I talk about why I think retail, hospitality, and customer service jobs can genuinely build character. They force you to communicate with different types of people, handle uncomfortable situations, develop patience, build soft skills, and get real-world reps in problem solving under pressure.But there is another side to it.Working with the public can also mean being yelled at, disrespected, talked down to, and treated like you are less than human for reasons completely outside of your control. No job should require someone to absorb random cruelty just because “the customer is always right.”This episode is about the strange contradiction of customer service work. It can make you more confident, empathetic, and capable, but it can also burn people out and show how poorly we sometimes treat the people helping us.If you have ever worked retail, hospitality, food service, front desk, customer service, or any job dealing with the public, this one is for you.#Retail #Hospitality #CustomerService #WorkLife #SoftSkills #PersonalGrowth #ANewLens