Everything Is Fine Until It's Not - Tom Cronkright and Bill Svoboda | S3E19

There is a lot of discussion around the need for trust among coworkers, but does that outweigh the need for frameworks that ensure the security of your company’s critical systems? CertifID Co-Founder and Executive Chairman Tom Cronkright and CloseSimple Co-Founder Bill Svoboda explained how too much trust and not enough objective verification can lead to major problems during the closing process. They joined October Research Chief Knowledge Officer Mary Schuster on the Keys to Real Estate podcast for a second time to talk about why companies are increasingly finding they are better off automating certain operations than relying on humans to spot every issue that could crop up during a closing amid a myriad of variables. Chapters:1:15 – Why Fraud Has Become a Business Risk3:30 – How Fraudsters Have Evolved9:00 – Automation and Passive Identity Verification13:35 – The Account Takeover Fraud Threat18:10 – New Fraud Tactics Targeting Realtors23:50 – Quick Wins for Better Fraud Protection27:05 – Why Intentional Friction Matters30:35 – What Helps Agencies Recover FasterGet In Touch…For more on CertifID: https://www.certifid.com/For more on CloseSimple: https://www.closesimple.com/Tom Cronkright’s email: [email protected] Svoboda’s email: [email protected] email: [email protected] find more episodes of “Keys to Real Estate” or learn more about October Research – the nation’s leading independent provider of market intelligence, industry news, expert analysis and regulatory information for professionals in the real estate, title, financial and settlement services industries – visit https://www.octoberresearch.com.Episode sponsored by First American Trust – https://www.firstamtrust.comEpisode produced by October Research – https://www.octoberresearch.com