Everything is Fintech Live: Caywood's Founder & CEO, Megan Caywood

Join us for another edition of Everything is Fintech, where host Oliver Smith sits down with Megan Caywood, CEO and founder of Caywood and former Chief Product Officer at Barclays, to explore the transformative power of agentic AI in financial services.Key Discussion PointsThe Evolution of Digital Banking Megan shares her journey from Starling Bank—one of the UK's first true digital challenger banks—to leading digital transformation at Barclays. She reflects on how far the industry has come from the friction-filled banking experiences of the mid-2010s, when opening an account required paper forms and logging into mobile apps involved multiple security codes.The Agentic AI Revolution The conversation centers on what Megan calls "agentic transformation"—the shift from AI that simply predicts to AI that acts, executes, and learns autonomously within regulated frameworks. She envisions a future where consumers have a "CFO in their pocket" that doesn't just provide insights but actively manages finances on their behalf.B2B Applications in Banking Megan details Caywood's current focus on bringing agentic AI to banks' internal operations, particularly in areas like daily liquidity management and compliance reporting. She explains how these systems can create transparent audit logs that satisfy both internal needs and regulatory requirements.Challenges and Opportunities The discussion explores critical questions about the future of banking: Will banks develop their own agents, or will consumers use independent agents that disintermediate the bank-customer relationship? What are the roadblocks to adoption, from risk aversion to legacy systems? And is the agentic AI hype sustainable?The Human-AI Partnership Megan emphasizes that agentic AI's success depends on organizations embracing an "interintelligence partnership" that empowers AI to act autonomously while focusing human creativity on higher-order work.Caywood: https://caywood.ai/Follow Megan: https://www.linkedin.com/in/megcaywood/Follow Money20/20:YouTube: @Money2020TvLinkedIn: https://www.linkedin.com/company/money2020/Instagram: https://www.instagram.com/money20_20Facebook: https://www.facebook.com/Money2020X: https://www.twitter.com/Money2020TikTok: https://www.tiktok.com/@money20_20