Everything you need to manage a small team, in three processes

Does sitting down for a formal performance review with someone you talk to every single day feel like pointless box ticking? Did you swear that when you left corporate life you would never do meaningless HR admin again? And are you now carrying emotional baggage from team members who underperformed, walked out or turned on you, wondering how on earth it got to that point?In this podcast episode I share what I have learned, mostly the hard way, about why good people management is not overkill when there are only a handful of you. I talk about the real reasons we avoid the formal people management stuff, which are rarely about time, and what avoiding it has cost me.What you'll learn in the podcast episode:- Why the "we are all in this together" mindset will cost you dearly in your business- The real reasons you are avoiding formal people management, and why not having enough time is rarely the one that is genuinely stopping you- How hiring on trust, particularly with freelancers and experts for hire, is often an expensive mistake- Why quarterly reviews work better than annual appraisals - How to work out the right frequency of 1:2:1s for each person, and the performance problems you will miss if you are not having themRelated postsThe 5.5 processes your business needs to scale without breaking https://startuptogrownup.substack.com/p/the-55-processes-your-business-needs4 signs that an employee’s performance has dropped (and what to do about it) https://startuptogrownup.substack.com/p/4-signs-that-an-employees-performanceHow to eliminate your emotional baggage when managing people https://startuptogrownup.substack.com/p/how-to-eliminate-your-emotional-baggage?r=l8khyThey sent me an email apologising for “breaking my business” (and this is how I recovered) https://startuptogrownup.substack.com/p/they-sent-me-an-email-apologising?r=l8khyAre you being gaslit by clients or staff? How to spot and stop it https://startuptogrownup.substack.com/p/are-you-being-gaslit-by-clients-orUseful links:- sign up as a paid subscriber and use this link to get 20% off an annual membership of Start Up To Grown UpEach episode of the Start Up To Growth Up Podcast is based on my weekly Substack Article on the same topic. Head over to my substack to subscribe https://substack.com/@startuptogrownup so you never miss an article or episode again.About Heather TownsendHeather is the leading business coach for accountants (and other professionals) who want to grow their business. She is the founder of The Accountants Growth Club, who specialise in helping accounting firm owners grow their accounting business profitably and sustainably.She is also the founder of How To Make Partner, the global experts in helping professionals in practice make it to partner, and when they get there, stay that. Get the confidence, the skills AND the time to focus on the right things and move your career forward with Progress to Partner Academy. Get full access to Start Up To Grown Up at startuptogrownup.substack.com/subscribe