Evo DK #248 - Self-Service Enablement - The Value And Drawbacks

Host Alex Robinson welcomes Sarah Arndt Christensen, IT Project Director at NIRAS, Christophe Testu, Director of Digital Customer Experience at Danfoss Power Solutions, and Oskar Leligdowicz, Lead Data Engineer at ROCKWOOL Polska, to explore the evolving landscape of self-service enablement. They discuss the benefits and challenges of self-service technologies, the role of data in enhancing digital customer experiences, and strategies for optimizing automation. Tune in for expert insights into IT project leadership, digital transformation, and self-service innovation. Hosted on Acast. See acast.com/privacy for more information.