Evo DK #422 - CRM, Culture & Change

Today's episode is hosted by Aodhfin Barbour and they are joined on the podcast by Charlotte Oeberg, Application Manager at Clever, Dariya Mochalova, Product Owner at The Kilroy Group and Stefan Andrei Dobritoiu, Global Digital Transformation Leader. The conversation explores how organisations approach CRM strategies alongside evolving workplace culture and large-scale business change. The exchange highlights the challenges businesses face when aligning technology, processes and people across digital transformation initiatives while maintaining collaboration and long-term engagement. The discussion also examines leadership approaches, organisational adaptability and the growing importance of customer relationship management in modern enterprises. Broader themes around innovation, operational efficiency and transformation strategy are woven throughout, offering insight into how companies navigate shifting business priorities and changing expectations in a digital-first environment. Hosted on Acast. See acast.com/privacy for more information.