Evolving Hospitality: Navigating Growth, Innovation, and Challenges in the Restaurant Industry

from LATE CHECKOUT - A podcast series by LANDED · host LANDED

Discover the secrets behind McNellie's Restaurant Group's impressive growth from Jim O'Connor, Director of Operations. From starting with just a few locations in Tulsa, Oklahoma, to expanding to 16 brands and 25 locations, learn how McNellie's navigated the complexities of the restaurant industry, adapted to challenges like COVID-19 and inflation, and prioritized employee well-being with innovative benefits. Jim will share insights on operational excellence, digital marketing strategies, and the importance of a strong company culture. Join us for an evening of inspiration and insights into creating a successful and adaptable hospitality business.

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This episode is 29 minutes long.

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This episode was published on February 15, 2024.

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