Evolving Inter.link's Software Delivery: Lessons in Fast, Consistent, and Safe Deployments (denog17)

Automation is at the heart of Inter.link's operations. Our team manages complex software that automates the entire customer journey, from correctly accepting orders for services such as IP Transit or DDoS and translating them into precise network configurations, to setting up billing and robust monitoring. This automation is critical, allowing us to rapidly develop and deploy new features while maintaining operational excellence. Achieving this level of automation required investment in our software environment and tooling. Over time, we have significantly evolved our tooling, emphasizing easy and consistent environment setups, and we have implemented robust CI/CD pipelines that ensure changes are delivered to our customers safely, consistently, and quickly. In this talk, we will provide a behind-the-scenes look at Inter.link's software stack. We will then explore challenges we faced that impeded quick, consistent and safe deployments, and how they informed and evolved our software environment. We will show the solutions we adopted, and how they became principles that provide guidance for the team. We will also finish off with a glimpse into some of our future initiatives. Licensed to the public under http://creativecommons.org/licenses/by/4.0 about this event: https://pretalx.com/denog17/talk/RZJPC9/