ExactCare: From Pharmacist to Building a Billion-Dollar Pharmacy Care Company with Dale Wollschleger

Dale Wollschleger is the Founder and former CEO of Cleveland-based ExactCare Pharmacy and the developer of the ExactPack™—a patient-specific medication packaging system designed to simplify complex medication regimens.This conversation with Jeffrey Stern (Principal at The O.H.I.O. Fund) and Dale dives into the unlikely journey of a pharmacist-turned-entrepreneur who started in the back of a small Cleveland pharmacy and built a billion-dollar organization serving patients across the country.ExactCare’s meteoric growth—from inception to a multi-hundred-million-dollar (revenue) business in under a decade—has earned it repeated recognition as an Inc. 5000 fastest-growing company; Dale himself was named an Ernst & Young Entrepreneur of the Year.Ultimately, Dale’s remarkable journey stems from an observation he made as a pharmacist: that pharmacists have the opportunity to play a more integral role in clinical care—and that their responsibility doesn’t end when the patient leaves the store. Many patients could live healthier, more independent lives if only they took the right medications at the right times.In our conversation, Dale shares how he navigated the many chapters of scaling a healthcare business: bringing in private equity and outside capital, evolving his leadership, and balancing high-growth expectations with a deep commitment to patient outcomes, company culture, family—and much more.https://www.exactcarepharmacy.com/https://www.linkedin.com/in/dale-wollschleger/———For more on The O.H.I.O. Fund: check out & subscribe to future content @ www.theohiofund.com———Chapters00:00 - The Journey of a Pharmacist Turned Entrepreneur 14:34 - Building ExactCare: Addressing Complex Patient Needs 24:18 - The Evolution and Vision of ExactCare 31:07 - Entrepreneurial Spirit in Pharmacy 38:59 - Understanding the Pharmacy Industry 43:24 - Pride in Building in Cleveland———