EPISODE · May 19, 2021 · 30 MIN
Exceeding Customer Expectations, Part 1
from The Great Canadian Aftermarket Podcast · host Host Andrew Ross
Every aftermarket business wants to exceed customer expectations. But what does that take during a pandemic, and in a new era of technology? Feat. J.D. Ney, automotive practice lead for J.D. Power Canada. Recorded live during The Great Canadian Aftermarket Trade Show running May and June 2021 at www.jobbernation.ca and www.indiegarage.ca.
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Exceeding Customer Expectations, Part 1
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