Exclusive Podcast Guest: CEO of the people, Richard Blank joins in the pod! ACMG Digital Podcast Alejandra Carr.

A podcast show about entrepreneurship, motivation, leadership, experiences, life lessons and more. For audiences who love self improvement, authentic conversations and more!ACMG DigitalA Digital Media Company for Entrepreneurs. Connecting with Entrepreneurs Globally. “ A Digital Global Platform”July 1, 2024 • 75 minsSuccessful CEO of Costa Rica’s Call Center chats about his story and how he was able to learn the many ways to delight and connect with your customers. He shares more about what it takes to be an entrepreneur and the skills you have to acquire!Monday Mindset: Entrepreneurs this one is for you How are your sales calls with your clients? Do you connect with a potential client on a human level? Or do you have a process? Well I had the honor to interview Richard Blank CEO of Costa Rica’s Call Center A state of the art BPO telemarketing outsource companyMany times we forget to really listen to what our clients are needing from us, or we disregard our values as a business once the company grows, but in the end, our clients and customers should always receive the best version of the team in any situation. https://youtu.be/qf3cUzsCBZsRichard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.Timeless Gestures of ConnectionAnd when you say, well, Richard, what has changed throughout the centuries and millennials? Well, sure, fashion, technology, architecture, but a smile and a hug and a handshake and exchanging food hasn't changed since the beginning of time. And so... I believe if those are the gestures that last throughout the years, and those are the ones I'm going to be focusing on first.Money vs. Self-Respect: A Timeless QuestionWhat happens when you have all the dough? And then you look at yourself in the mirror. Can you respect yourself? Is it worth it? So you realize anybody can get the money. Not everybody has self-respect and dignity. Correct. And when you say, well, Richard, what has changed throughout the centuries and millennials? Well, sure, fashion, technology, architecture, but a smile and a hug and a handshake and exchanging food hasn't changed since the beginning of time.Effective Conflict Management: Handling Anger and Cursing Hosted on Acast. See acast.com/privacy for more information.