Executing a Community Bank Turnaround with Dave Lamb of Oxford Bank

In this episode, we hear the story of the turnaround of a 100+ year-old institution with Dave Lamb, Chairman, President, and CEO of Michigan's Oxford Bank. Dave shares his background and how it prepared him for his role in leading a struggling community bank, operating under a consent decree, into a growing and thriving institution. The Oxford Bank story demonstrates the overwhelming importance of culture, especially when faced with an existential threat. Dave shares his experience of coming in as an outsider in the middle of a crisis and the path Oxford took through a turnaround and into growth, including the process of discovering the right products and services needed by their customers. Oxford Bank provides a valuable case study for what's required to change the trajectory of a faltering organization.Highlights:00:00 Dave's journey to Oxford04:00 Executing a turnaround at a community banks14:22 Managing culture during new technology adoption22:09 Expanding into commercial finance30:41 Future options in non-traditional servicesFor more on Dave and Oxford Bank:* Oxfordbank.com* Dave's LinkedIn