Executives vs End Users

from Trust Me, I'm a CSM · host William Belcher & Valerio Bianconi

In our first ever episode, Valerio and I discuss the various challenges of being a CSM and running a CSM team. Some key topics covered include :- What actually is a CSM?- Should you spend more time with senior stakeholders or the team who actually uses your product day-to-day?We finish with an industry spotlight by exploring what it's like to be a CSM at a cybersecurity company.

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This episode is 31 minutes long.

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This episode was published on November 15, 2021.

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