Expanding Interoperability Beyond Acute Care: with Raintree Systems

Physical therapy is often grouped into the broader healthcare conversation, but delivering therapy is fundamentally different from delivering primary or acute care. So why has the industry spent so long trying to fit it into technology that wasn't built for it?In this episode of Kno2fy, co-hosts Therasa Bell and Whitney Cole are joined by Carrie Myers, VP of Enterprise Transformation at Raintree Systems, for a conversation about the unique realities of therapy and rehabilitation. Together, they explore why therapists have historically been left behind by healthcare technology, how disconnected systems create unnecessary work for clinicians, and why interoperability should be measured by better patient care, not simply by the movement of data. From reducing administrative burden to creating more connected patient experiences, this discussion highlights why understanding therapy is essential to building a healthcare system that truly works for everyone. Timestamps 00:37 - Introduction to Raintree & Carrie Myers04:11 - Therapy vs Primary Care06:05 - Healthcare Beyond Hospitals & Physicians09:38 - How Health Tech Left Therapy Behind10:01 - The Digital Divide Created by Meaningful Use13:50 - The Real Cost of Disconnected Information15:15 - Therapist Burnout & Administrative Burden19:25 - What Changes when Therapy is Connected24:36 - What Providers Shouldn't have to Understand26:14 - Improving CareHosted by: Therasa Bell and Whitney Cole Produced by: Jess GarmanA Kno2 Podcast