Expert advice on choosing a good letting agent

Paul Shamplina, Brand Ambassador for Hamilton Fraser and Sean Hooker, Head of Redress for the Property Redress Scheme give advice for landlords on how to choose a good letting agent, including: An explanation of what a redress scheme is and why it is a legal requirement for letting agents to join, including what happens if they are not part of a membership scheme The legal requirements for a letting agent Advice on what questions landlords should ask when deciding on a letting agent The difference between a ‘let only’ or a ‘fully managed service’ letting agent offering The reasons why it is important for a letting agent to have client money protection The procedure if a tenant/ landlord has a complaint/ dispute with their letting agent Relevant links: Hamilton Fraser Total Landlord Insurance mydeposits Property Redress Scheme Client Money Protect