Exploring Real Merchant Services: Luke & Amber Edmonds on Payment Solutions - Small Town Big Business

Empowering Small Town Businesses: An Interview with Amber and Luke Edmonds of Real Merchant Services In this episode of Small Town Big Business, co-hosts Deb Barnett and Russ Williams introduce listeners to Amber and Luke Edmonds of Real Merchant Services. Amber and Luke share their journey from meeting in college to building a successful business focused on providing honest and transparent merchant services to small businesses in Southern Illinois. The conversation delves into their personal stories, the genesis of their company, and the importance of networking, support systems, and consistent efforts in growing their venture. The Edmonds also discuss the core values of Real Merchant Services, emphasizing the elimination of hidden fees, the flexibility of contracts, and the accessibility of their support system. The couple's focus on community involvement, support for each other, and genuine connections highlights their commitment to uplifting the local business ecosystem while ensuring a better future for their family and broader community. 00:00 Welcome to Small Town Big Business 00:56 Meet Luke and Amber Edmonds 01:12 The Origin Story 03:02 Challenges and Early Entrepreneurship 05:41 Networking and Building Connections 10:48 Amber's Journey to Confidence 15:37 Understanding Real Merchant Services 17:29 Merchant Services: The Hidden Costs 19:32 Real Merchant's Unique Approach 21:03 Addressing Startup Concerns 22:51 Tailored Solutions for Businesses 23:52 Support and Accessibility 26:23 Marketing Strategies and Social Media 29:01 The Story Behind the Rhinoceros Logo 30:33 Personal Motivations and Goals 35:06 Final Thoughts and Advice   Recorded at EThOs Small Business Incubator and Co-working Spaces in Marion, Illinois. https://members.ethosmarion.org/  SUBSCRIBE TO THE PODCAST