Exploring the Next Big Trends in CX

from CX Today · host CXToday.com

CX Today's Susie Harrison is joined by Jamie Snaddon, Managing Director, EMEA at 8x8. In this session, we cover:- The biggest trend now and where it will take us next- AI adoption trends in CX- How the vendor landscape will change as security and regulations evolve- Tips for maintaining or gaining a competitive advantage in this new ecosystem

Episode metadata supplied by the publisher feed · Published Nov 13, 2024

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Exploring the Next Big Trends in CX

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