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Extra Alarm: How battalion chiefs can win the hearts of their firefighters episode artwork

EPISODE · Mar 4, 2025 · 7 MIN

Extra Alarm: How battalion chiefs can win the hearts of their firefighters

from Better Every Shift · host FireRescue1

This week’s Extra Alarm insights come to us from Battalion Chief Ben Thompson from the Birmingham Fire Department. The article explores how battalion chiefs can earn the respect and trust of their firefighters through personal interactions that display compassion. Thompson recounts personal experiences to illustrate these qualities, emphasizing the importance of handling small, day-to-day moments with care and empathy. Read the article on FireRescue1.com.

What this episode covers

This week’s Extra Alarm insights come to us from Battalion Chief Ben Thompson from the Birmingham Fire Department. The article explores how battalion chiefs can earn the respect and trust of their firefighters through personal interactions that display compassion. Thompson recounts personal experiences to illustrate these qualities, emphasizing the importance of handling small, day-to-day moments with care and empathy. Read the article on FireRescue1.com.

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Extra Alarm: How battalion chiefs can win the hearts of their firefighters

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How long is this episode of Better Every Shift?

This episode is 7 minutes long.

When was this Better Every Shift episode published?

This episode was published on March 4, 2025.

What is this episode about?

This week’s Extra Alarm insights come to us from Battalion Chief Ben Thompson from the Birmingham Fire Department. The article explores how battalion chiefs can earn the respect and trust of their firefighters through personal interactions that...

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