F the Funnel by Jeff Pedowitz

https://thebookvoice.com/podcasts/2/audible/98704 to listen full audiobooks. Title: F the Funnel Author: Jeff Pedowitz Narrator: Zack Sage Format: mp3 Length: 7 hrs and 10 mins Release date: 11-23-21 Ratings: Not rated yet Genres: Customer Service Publisher's Summary: We bring products to life and connect them to living, breathing customers. Without us, our companies would crash and burn. And yet, it often seems we don’t get the prospectors the budgets we deserve. Where is the love? The reason our companies don’t love us is that they see us as cost centers rather than revenue centers. So, how do we change that perception (and that reality)? How do we become provable, dependable sources of revenue? By changing our relationship with our customers; by turning them into raving advocates and long-term clients.