Facility Management is Changing | Duncan Waddell

In this episode of Let’s Talk Facilities, Aaron Kelly and Ben Young sit down with Duncan Waddell, an esteemed global leader in facility management, to unpack the evolving world of facility management.They explore the real role of FMs today: part concierge, part strategist, part problem-solver. From hidden heroes to frontline professionals, Duncan breaks down how the profession is gaining recognition and where it's heading.The conversation also dives deep into ISO 41001, the global facilities management standard:✔ What it means for FM teams✔ How it drives operational excellence✔ How to start implementing it without blowing your budgetWhether you're new to FM or leading a large portfolio, this episode is packed with insight into how the best facilities run and where the industry is headed next.-------------Let's Talk Facilities is a podcast from the team at Premrest, Australia's go-to for floor care. Cleaning and installing commercial flooring. ⁠⁠⁠⁠⁠⁠⁠⁠https://www.premrest.com.au/lets-talk-facilities⁠