FAIL: When your business feels like your baby, you take the losses personally

Chris Simmance, Founder of OMG Centre, opens up about the hard leadership lessons learned through emotional reactions to business setbacks and poor financial management in agency life.• Letting emotional responses to client departures negatively impact team management• Acknowledging how leadership mistakes create lasting negative impressions that can't be fixed with apologies• Taking business losses personally while attributing wins to others• Failing to properly understand financial numbers despite having management accounts• Experiencing cash flow crises when client departures coincided with new hires• Not properly provisioning for expenses like VAT bills• Learning significant lessons that led to starting additional agencies• Expanding into multiple businesses outside the digital industry through openness to learningSend us Fan MailStruggling to prove marketing's worth to your board? Grab our free one-page Board-Proof Scorecard: 👉 Download the scorecard 👈Got a marketing problem you would rather not admit to? Reply to this and we will answer it anonymously on the show.Subscribe to our newsletter The mistakes we see marketers make, every fortnight. 👉 [Subscribe here] 👈Follow Chris:X, TikTok, LinkedInFollow Will:LinkedInFollow The Show:TikTok, YouTube