"Fallen off a cliff": Australia's customer service decline 🛒 🤖

from Money News · host Tapt Media

From self-checkouts to offshore call centres and AI phone systems,  James Willis and Money News listeners have their say on the state of service in Australia. See omnystudio.com/listener for privacy information.

Episode metadata supplied by the publisher feed · Published Jun 9, 2026

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"Fallen off a cliff": Australia's customer service decline 🛒 🤖

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