Family, a New Insurance Adventure and Making It Work With Lisa Hast

In this episode of the Power Women In Insurance, Teresa sits down with Lisa Hast, Agency Principal at Iron Rock Insurance. Lisa left the family-owned agency that she had been a part of for 35 years to forge out on her own. With her ingenuity and dedication, she has rocked it amid COVID and she is on her way to major agency success. Episode Highlights: Lisa shares how she got into the insurance industry. (1:46) Lisa explains the tough conversations she’s had with her family. (3:46) What was Lisa’s biggest hurdle when leaving her family-owned agency? (7:40) Lisa shares the biggest key to her success. (8:50) What type of approach has Lisa taken with social media? (11:28) Lisa mentions feedback her customers have shared with her. (13:46) What was it like for Lisa when her daughter and husband joined the agency? (17:59) What are Lisa’s plans for the future? (24:19) Lisa gives a piece of advice to the listeners. (27:35) Key Quotes: “As with anything in life, you have to move forward. I had to realize, it's okay to not have a relationship with your family. If it's not healthy, if it's not cohesive, it's okay. My husband has been very supportive and my kids have been very supportive.” - Lisa Hast “I also have allowed a lot of my customers to be my friends on Facebook. I think it gives them a personal touch with you, that they feel they are your friend, and they want to do business with their friends.” - Lisa Hast “You have to put one foot in front of the other and believe in yourself and just do it. You just have to do it. Don't stay in an arena where you're not appreciated, where it's toxic. Whether it be a simple work environment, or a family work environment. You have to get out of your box and know that you can do it. You have to be brave. - Lisa Hast Resources Mentioned: Lisa Hast Facebook Iron Rock Insurance Excalibur Insurance Group Contact Teresa Kitchens